Question: What is an Ombudsmen?
Ombudsmen advocate on behalf of residents and their families in long-term care facilities.
The ombudsmen also intercede on behalf of individuals and groups to ensure that they receive the benefits and services to which they are entitled and that their rights guaranteed by law are protected and enforced.
For more information, contact the Department on Aging Senior HelpLine at 1-800-252-8966
e-mail: ilsenior@aging.state.il.us or visit www.state.il.us/aging/1abuselegal/ombuds.htm.
This contact information and an informative poster should be posted in every nursing home in the state.
